1. Who we are
Peleng is a GPS monitoring service operated from Armenia. Contact: info@peleng.am, Yerevan, Karapet Ulnetsi street 31, +374 93 118 191.
2. What data we collect
- Account data: email, name, phone number, password (hashed).
- Tracker data: IMEI, GPS coordinates, speed, status events, sensor readings.
- Technical data: IP address, browser, device, language preference.
- Payment data: processed by external gateways (iDram, Ameria, Telcell, Arca, EasyWallet, FastShift); we never store full card numbers.
3. How we use your data
- To provide GPS tracking, mapping, reports and live video.
- To authenticate users and protect accounts from abuse.
- To process payments for subscription plans.
- To respond to your support requests and contact you about your service.
- To improve product quality and service reliability.
4. Legal basis
We process your data based on the contract with you (the service), our legitimate interest (security, fraud prevention) and your explicit consent where required by law.
5. How long we keep your data
- Account data: as long as the account is active, plus up to 12 months after deletion.
- GPS history: per the plan you selected, typically 30 to 365 days.
- Payment records: 5 years (accounting requirement).
- Server logs: 30 days.
6. Sharing with third parties
We do not sell your data. We share it only with:
- Payment gateways listed above, strictly for processing your payments.
- Hosting and infrastructure providers under data processing agreements.
- Law enforcement, only when required by Armenian law.
7. Cookies and local storage
The site uses minimal cookies and localStorage to remember your language preference and to keep you signed in. We do not use third-party advertising trackers.
8. Your rights
You can ask us at any time to:
- Confirm what personal data we hold about you.
- Correct inaccurate data.
- Delete your account and personal data (subject to legal retention).
- Export your GPS history.
- Withdraw consent where consent was the legal basis.
Send requests to info@peleng.am. We respond within 30 days.
9. Security
All traffic is encrypted with HTTPS. Passwords are stored as one-way hashes. Access to production data is limited to authorized staff.
10. Changes to this policy
We may update this policy. The "Last updated" date at the top reflects the latest revision. Material changes will be communicated by email or in the dashboard.